FAQ

We currently do not offer gluten-free or vegan options. However, we are constantly exploring new recipes and may introduce these options in the future. Thank you for your understanding.

To ensure freshness during shipping, our cookies are carefully packaged in airtight containers or sealed bags. We also use protective packaging materials to prevent breakage.

Our cookies have a shelf life of up to 2 weeks when stored properly in a cool, dry place. Enjoy them fresh or freeze them for up to 3 months for longer-lasting indulgence!

Yes, we offer discounts for bulk orders! Please contact us directly to discuss pricing and customization options for your large order.

Unfortunately, at this time, we are unable to accommodate custom orders for specific flavors or ingredients. However, we appreciate your interest and will certainly consider expanding our customization options in the future. Thank you for considering us for your baked goods needs.

Hey there! As much as we'd love to jet-set our cookies around the globe, we're sticking to home turf for now. Don't worry though – we're keeping our passports handy for future adventures. Thanks for considering us!

Our goal is to ensure your complete satisfaction with every order. If you are not satisfied, please reach out to us within 48 hrs of receiving your products to discuss your concerns. While we do not offer full refunds, we may be able to provide a partial refund or offer a replacement product depending on the circumstances. Your feedback is important to us, and we appreciate the opportunity to address any issues you may have.